The solution to your business needs

 Ready to help you

Business Solutions VA partners with  you to provide solutions to meet your business needs

 

Contact Us

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About Us

In 2007, Lee Harrison set up Business Solutions VA to provide administration support to small businesses particularly focusing on homebased, rural and consultants that are out of the office on a daily basis.

 

As a Virtual Assistant, Lee has already provided support to: 

Business Solutions VA has over 20 years experience in administration, problem solving and customer service. Ths means  your business not only has an administrator but someone that can react and resolve issues quickly as they arise. 

   

 

 

 

 

 

Client Contract/Terms and Conditions

Each client will be sent a client contract based on their individual needs which both the VA and the client sign. The contract includes a confidentiality statement. The Client will also receive a copy of our Terms and Conditions and our Client Charter.  

 

 

 

 Client Charter

 

What you can expect:

 

What I expect from my clients:

  • Polite and courteous
  • Establish clear lines of communication
  • Respect of my core hours of working
  • Set realistic timeframes
  • Honesty
  •  Pay on time
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Frequently asked questions 

 

It is natural to have questions and we try to answer some of those questions here:

 

How will administration work pass between Business Solutions VA and the client?

Work can be passed via phone, email, text, post or fax.

 

What are your opening hours? 

Typically, normal opening hours are Monday to Friday 9.00am to 5.00pm.

 

 How quickly is work turned around?

Basic typing work can be turned around within 24 hours. Other projects wil be completed in a time scale agreed with the client.

 

How do you charge?

We charge either by the hour or a monthly retainer fee for a set number of hours to meet your budget. Please contact us for further details.